Monitor water usage, set leak alerts with new online portal

posted on: 4/9/2024

Residents and businesses connected to the city’s public drinking water system can now monitor daily water usage and receive alerts of potential water leaks with a new online service.

Called Eye on Water, the service provides customers direct access to their water consumption data and provides tools to help manage water use, updating usage four times daily. The tools allow consumers to view their daily, weekly, monthly, and yearly usage activity and provide a better understanding of how they use water. The app allows customers to set text/email alerts based on water usage to help detect leaks in the system quickly. Eye on Water also provides a mobile phone app for iPhone and Android users.

To sign-up, visit https://eyeonwater.com/signup. Customers will need their water service account number, which is printed on the water bill.

The new online portal was a result of new water meters that city staff have installed incrementally in recent years, which allows water usage to be read remotely.

For more information, contact Water and Sewer Billing Office at 603-516-6028.