Property taxes and utility bills can now be paid online

The City of Dover has recently added online payment options for the payment of property taxes, utility bills and other miscellaneous bills in addition to other online payment services already available, such as renewing motor vehicle registrations and dog licenses and paying parking tickets.

The payment options for property taxes, utility bills and miscellaneous bills are located on the Billing and Payment page that can be found by clicking here or by using the "Pay My Bill" button on the home page of the City's website at www.dover.nh.gov. Payment of property tax bills is only available for current year tax bills and is not available for properties with a prior year's tax lien. Utility billing is for water and sewer bills. Miscellaneous billing is for the payment of impact fees, inspection fees, McConnell Center rent, and the City's bag and the tag program, as well as other bills.

Each payment option requires information to locate the bill to be paid. Property tax payment requires either the owner's name, property address or parcel number. For a utility bill payment, a customer would need the owner's name or the Service ID (SID) number. An invoice number is required for miscellaneous billing. 

Payments can be made via a credit card or by electronic check, known as ACH (automated clearing house). The bank routing and account numbers are needed to complete an ACH transaction. Credit cards accepted include Mastercard, Visa and Discover. American Express is not accepted.

There are fees associated with online payments collected by the payment processing company. For utility billing, there is a $6.95 fee for the online transaction. For paying property taxes or miscellaneous billing by credit card, the fee is 2.5 percent of the payment. The fee for an ACH transaction is $1.

The billing page also provides links to other online bill options, including vehicle registration and dog license renewals and the payment of parking tickets.

"We are always striving to find better ways to serve the City's residents and businesses," said Finance Director Daniel Lynch about the new online payment system. "We hope our customers find value in using this service."

For more information, contact the City Clerk/Tax Collection Office at 516-6018.