Storm cleanup resumes next week; residents can bring storm debris to Recycling Center

posted on 1/27/2023

Storm cleanup operations are scheduled to resume early next week, allowing crews needed rest and time for city mechanics to repair equipment that broke during storm snow removal.

Monday’s storm, which dropped a mix of rain and heavy snow on Dover, caused widespread power outages and damage from downed trees and limbs. Wednesday’s storm brought a mix of snow, ice and rain. During the storms, crews worked day and night to remove snow, trees and other objects in the roadway. Mechanics also worked around the clock to maintain and fix equipment used in the storms.

Due to the significant amount of storm debris, including downed trees, limbs and brush, cleanup from the storm is expected to continue for some time. Due to the volume of damage, city crews cannot respond to storm debris calls immediately, and some cleanup will not likely occur until the spring. Crews are prioritizing clearing snow to be ready for future storms.

Property owners and residents cleaning up their property are encouraged to bring storm debris to the Recycling Center on Mast Road; there is no charge to do so. The Recycling Center is open Tuesday, Thursday and Saturday from 8:30 a.m. to 3:30 p.m. Trees and debris that fall on the city’s rights of way remain the property of the property owner.

Report specific issues through the Service Request Portal

Any public works or infrastructure-related issue can be reported anytime to the Service Request Portal at https://service.dover.nh.gov/RequestPortal; it is also accessible from the city’s homepage by clicking the Contact Us button on the top right of the page.

Any life-safety issues should be reported to police dispatch at 603-742-4646 or by calling 911.

The Service Request Portal allows the person entering the information to put a precise location, upload an image, and describe the problem. Each service request generates a digital work order that allows it to be tracked by the department. If an email is provided, the person reporting the issue will receive updates as work is performed.

“Please don’t assume that we know there is an issue,” said Community Services Director John Storer. “Often, we’ll know about an issue much faster if the public reports it. We encourage the public to utilize the portal, as it will help identify, track and respond to issues across the city.”

For more information, contact Community Services at 603-516-6450.