Curbside collection of woody debris from recent storm continues this week

posted on: 4/5/2024; updated: 4/10/2024

The City of Dover is continuing to collect and process limbs and branches on Dover properties affected by last week's storm, as time allows. Curbside collection began last week and is expected to conclude by Monday, April 15. As a reminder, this service is only for the collection of storm debris and tree limbs, specifically from last week's storm. The city is not collecting leaves, grass, and other materials, and is unable to collect debris mixed with those materials. Tree limbs and storm debris scheduled for curbside pickup must conform to the guidelines below.

Although curbside collection requests can be made by calling Community Services at 603-516-6450, residents are strongly encouraged to submit requests via the Service Request Portal at service.dover.nh.gov/RequestPortal, which can also be accessed through the city’s home page by selecting the “Contact Us” button on the upper right-hand corner. Submissions allow residents to provide detailed information and photos, and will create a trackable digital work order. Requests for pickup should only be submitted once placed curbside and ready for pickup.

Service Request Portal instructions

To submit a service request:

• Go to service.dover.nh.gov/RequestPortal;
• Enter your name and email;
• Select “Public Works – Streets” from the drop-down menu of the “Select an Issue Category” field;
• Select “Trees” from the drop-down menu of the “Select an Issue” field;
  Enter your address;
• In the “Optional Description” field, please provide a brief description of what is being picked up and the quantity to ensure crews respond appropriately;
• Please provide a photo or photos if possible.

For those needing assistance with the Service Request Portal or for more information, call Community Services at 603-516-6450.

Curbside collection instructions

To ensure curbside collection:

• Stack branches as neatly as possible curbside, placing “cut ends” facing the roadway; crews may not be able to collect a mish-mashed pile;
• Separate all limbs 15 inches in diameter or larger. The smaller material will be chipped on site; the larger limbs will be hauled away for further processing.
• Only place woody debris from this week’s storm at curbside; other materials will not be collected.
• Please do not submit a request until the debris is ready to be collected.

The arborist completing the work is SaveATree / Urban Tree Service of Rochester.

For more information, contact Community Services at 603-516-6450.

The Service Request Portal can also be utilized for all non-emergency public works or infrastructure issues, such as reporting a pothole or a street light out.