Utilities

Community Services Utilities Division

Mission Statement

To efficiently distribute water and collect sewer waste from Dover residents and businesses. 

Goals for the Department

  • Monitor City’s water production including wells, pumps, generators and emergency backup plans
  • Operate and maintain the lift stations, sewer mains and other related facilities and equipment
  • Prepare technical specifications for the equipment needed for SCADA installations at pump stations Work with the Dover Utilities Commission
  • Oversee the Abatement Review Team 

RATES

Water $4.84/HCF

Sewer $8.02/HCF

Water Investment Fee $3.56 Gallons Per Day/450 GPD minimum

Sewer Investment Fee $7.55 Gallons Per Day/450 GPD minimum

Dover Utilities Commission

The Dover Utilities Commission (DUC) is comprised of 7 Members and 1 Alternate Member. The DUC meets the third Monday of every month at the Public Works Facility located at 271 Mast Road. 

Rules & Regulations

2010 DUC Rules and Regulations

Appendix A – Rates for Water & Sewer Department Equipment Services

Appendix B – Water & Sewer Investment Fees

Appendix C – NH Water Usage Standards

Appendix D – Calculation of Investment Fees 

Officers & Duties

Officers of the Board consist of a Chairman and Vice-Chairman who are appointed members. The Chairman presides over all meetings, having such powers and duties normally conferred by parliamentary usage on that office. The Vice-Chairman performs all the duties of the Chairman in his absence or disability. The Vice-Chairman also performs such duties as required by the DUC. In the absence of the Chairman and Vice-Chairman, the members present, by majority vote, may select a temporary chairman who will perform all the duties of the Chairman until such time as the Chairman or Vice-Chairman is again present. The Chairman shall appoint a clerk for the Utility Commission who shall keep minutes and records of the Utilities Commission, supply notice of meetings, attend to correspondence, and prepare and distribute the agenda of regular and special meetings. 

Waivers/Appeals

All requests for waivers or appeals to the DUC regulations, abatements and all water and sewer issues, including the applicable Ordinances are to be directed to the Dover Utilities Commission. All requests to meet with the DUC must be received at least two weeks prior to the meeting to allow for proper notification. Appeals of DUC decisions go to the City Council.

All requests for variances or appeals must be made by the property owner, in writing. Written authorization for alternative representation before the commission is required if a property owner holder does not appear before the Commission.

Total variance from the mandatory use requirement (Sewers- Section 1-4) will not be granted as that violates state and federal laws. Time extensions will be granted for good cause allowing more than 90 days for the hook-up period. Conditional variances are possible.

The Dover Utilities Commission recognizes that some buildings might be located in excess of 500 feet from a sewer line while the property line may be within 5 feet. In these situations, the Commission will consider requests for variances and make a decision based on the specific conditions involved. A conditional variance may be granted.

Additional information may be obtained by calling 516-6450.